This information is derived from the FixMyStreet web site - https://www.fixmystreet.com/ where you could report faults yourself. However, you are more likely to get remedial action if you report it directly to the appropriate local council. That's certainly been Wokefield Parish Councilor's experience. For West Berks go here: https://www.westberks.gov.uk/reportaproblem where you can report a multitude of problems - not just potholes. Experience suggests that they prioritise reports from residents. Bear in mind, Wokefield borders Wokingham District and is close to both Reading and Hampshire so you may need to consult a different authority's website.